We follow three simple steps to help you design your unique engagement ring or wedding band.
Your journey begins with an initial conversation, either in our Newquay boutique or via a virtual appointment. We discuss your inspiration, preferences, and budget. Our experts provide guidance on stone selection and metal types, ensuring the design is both beautiful and structurally sound. Don’t worry if you don’t have a clear idea yet of what you want, our designers are there to bring the vision together.
Once the direction is set, we translate your ideas into detailed technical drawings or 3D CAD models. This stage allows you to see the exact proportions of your piece. We refine the details together until the design perfectly reflects your vision.
After your final approval, our master goldsmiths begin the crafting process. We combine traditional Cornish craftsmanship with advanced sustainable technology to bring your piece to life. Every commission undergoes rigorous quality control before being presented to you in our signature packaging.
We offer relaxed and friendly, no obligation design consultations either face to face in our showroom or virtually in the comfort of your own home. So if you are not sure if what you have in mind needs to be necessarily custom made, our Concierge Specialist can guide you through the various options to help you to achieve your unique piece of jewellery.
Before your design consultation it would be great if you could have a few things ready. Firstly, you’ve probably taken a look at other rings and have already seen some that you like. It would be helpful if you could share any information on styles/designs with us so we can discuss the elements that you like.
Other considerations include metal type, finger size, carat weight or stone size, preferred stone shape and budget. Our Concierge Specialist will guide you through all of these questions during your appointment and then decide if we need to fully customise or semi customise your commission.
Production itself takes an estimated 21 business days. But the majority of the custom made process comes before, and it is dependent on how certain you are about what you want and the complexity of the design. Most designs take 2-5 days to complete with our Concierge Specialist, by a few emails and/or phone calls. Once you’ve approved your final design, our skilled team will start the process of bringing your ring to life. This typically takes around eight weeks, but may be longer depending on your design. You’ll be kept updated of your ring’s expected completion date and its progress throughout each stage.
Creating your custom piece with Ethica Diamonds requires just a small deposit of £300 to get started. This fee is non-refundable but is applied toward your final order total. You can pay either directly by visiting our Jewellery Services or directly with us by bacs transfer. This fee is offset from your personal quotation.
50% of the balance will become payable before your ring goes into production and the remaining balance before dispatch. Our preferred method of payment is by bacs transfer for customised jewellery.
Yes, you'll have the opportunity to make adjustments to your CAD design. Any major design changes are subject to additional fees and assessed on a case-by-case basis. However, these costs will be presented for approval prior to proceeding. Please note that additional design fees are non-refundable.
Once the Bespoke Deposit is paid, our design team will begin work on your commission. You will receive 3D CAD images of your design concept approximately 4 days after your order is confirmed.
Creating a piece of bespoke jewellery isn't as daunting as you might think and we are here to help to guide you thorough every step of your journey. Contact us if want to make an enquiry or get started.
There are also lots of other questions and answers that may help on our Bespoke FAQ's page.
